Privacy Policy

Last Updated: October 9, 2026

1. Introduction

Aurora’s Cleaning Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or request our cleaning services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

• Full name

• Email address

• Phone number

• Company name

• Property address

• Property type and location

Service Request Information

• Type of cleaning service requested

• Preferred service frequency

• Property details and cleaning requirements

• Messages or additional information you provide

Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage data. This information may be collected through cookies and similar technologies.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries.

• Prepare cleaning service quotes and estimates.

• Schedule and coordinate cleaning appointments.

• Provide and manage our cleaning services.

• Communicate with you about your service requests.

• Improve our website and customer experience.

• Maintain business records and protect against fraudulent or unauthorized activity.

• Comply with applicable legal obligations.

We use your information only for legitimate business purposes consistent with this Privacy Policy.

4. How We Share Your Information

Aurora’s Cleaning Service does not sell your personal information for money.

We may share information when reasonably necessary with:

• Service Providers: Companies that help us operate our website, manage communications, or provide technical services.

• Authorized Personnel: Team members who need relevant information to respond to your request or provide cleaning services.

• Legal Authorities: Government agencies or other parties when required by law or when necessary to protect our legal rights, safety, or property.

• Business Transactions: A successor or acquiring organization if our business is involved in a merger, sale, or transfer, subject to applicable privacy requirements.

We do not share personal information with third parties for their own purposes except as described in this policy or as otherwise permitted by law.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

If we use analytics, advertising, or tracking tools, those services may collect information according to their own privacy policies and applicable consent requirements.

6. How We Protect Your Information

We take reasonable administrative and technical measures to help protect the information you provide against unauthorized access, disclosure, alteration, or loss.

However, no website, electronic transmission, or data storage method can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.

When information is no longer needed, we take reasonable steps to delete it or securely dispose of it, subject to any legal retention obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Ask how your personal information is collected, used, or disclosed.

• Opt out of certain data sharing or targeted advertising practices where applicable.

• Withdraw consent where processing is based on consent.

• Submit a privacy-related complaint or request.

To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your identity before processing certain requests.

9. California Privacy Notice

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information, subject to applicable legal requirements and exceptions.

These rights may include the right to know what categories of personal information are collected, the purposes for which information is used, and the categories of recipients with whom it is shared. You may also have rights to request deletion or correction of certain information and to opt out of certain forms of data sharing.

Aurora’s Cleaning Service does not sell personal information for money. If we engage in data sharing that is considered a sale or sharing for cross-context behavioral advertising under applicable California law, we will provide the rights and opt-out options required by law.

We will not unlawfully discriminate against you for exercising your privacy rights.

To submit a privacy request, contact us using the details in the Contact Us section.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control the privacy practices, content, or security of these external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

12. Email and Other Communications

When you submit a quote request or contact form, we may use the contact information you provide to respond to your inquiry and communicate with you about our services.

We do not send promotional communications unless permitted by applicable law. If we send marketing emails, you may unsubscribe using the instructions provided in the message.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Aurora’s Cleaning Service

Address: 13123 Cimarron Ave, Gardena, CA 90249, United States

Phone: +1 (310) 713-6753

Email: auroras.cleaniningservices123@gmail.com

We will review your inquiry and respond within a reasonable timeframe.